On Wed, Mar 11, 2009 at 6:16 PM, Gerard Meijssen gerard.meijssen@gmail.com wrote:
Hoi, If this is true, you just provided the best argument why the setup of Bugzilla should be changed. You do not want to have the tools that report on the availability of your production servers to be dependent on those same production servers. Thanks, GerardM
2009/3/11 Chad innocentkiller@gmail.com
On Wed, Mar 11, 2009 at 5:59 PM, Tim Starling tstarling@wikimedia.org wrote:
K. Peachey wrote:
Please report urgent system administration issues to IRC, specifically #wikimedia-tech on irc.freenode.net.
-- Tim Starling
Not everyone knows how to use IRC, i would recommend that you recommend people report to bugzilla with urgent tags instead.
That would just be a nuisance. By the time we check Bugzilla for new issues, urgent problems are already fixed due to IRC reports or automated alerts. We would have to waste time finding and closing all the relevant bugs. I would suggest either using IRC or waiting patiently.
-- Tim Starling
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Not to mention, depending on the error it could be entirely possible that Bugzilla is down as well.
-Chad
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Which is one of several reasons we _don't_ handle urgent sysadmin stuff via Bugzilla. What's your point?
-Chad