Hi,
Just a couple of notes regarding your email:
However, I admit I have been giving non-shell requests a bit more attention in my bugmeistering because the people with shell access are pretty good about dealing with the requests. For example, of the 20 shell requests opened this month, only 12 have not yet been dealt with, which means 40% of shell requests opened in the past two weeks are already completed.
Why not establish a limit for requests that do not pose problems? Say, a month. You could concentrate only on the bugs that are older than that and hope that the shell team will empty the queue before they enter your report.
By comparison, only 85 of the 256 shell requests created since the first of the have not yet been closed, so 67% of the shell requests opened this year are completed.
Unless there is a good reason (like for LQT), I would say (from the user POV) 5 months for such a request is excessive.
That said, many of the open requests are open for a reason. For example, the LiquidThreads request that you list:
25609 https://bugzilla.wikimedia.org/show_bug.cgi?id=25609 Enable liquidthreads for the Wikimedia Brasil wiki (waiting since 2010-10-21)
Such info should be added to the bug when you visit it and updated as often as possible. Many people making site requests (me included) do not actively follow MW developpement. This means that we only see the end result - it takes lots and lots of time to have an extension activated on our wikis.
Strainu