Jason wrote, last night:
Bad news on Geoffrin... I called Penguin and talked to one of their tech support guys. Basically, they can't make the thing work. The technical guy (Aaron) said that he doesn't know what's going to happen with THAT server next.
I wrote, this morning:
Well, Jason, the strange thing is, Geoffrin (or a replacement?) seems to have arrived here this morning. So, I wonder what's up with that.
Well, I booted up the machine that came via FedEx this morning, and it is geoffrin -- our old hard drives anyway. The case is our case -- the serial numbers match with the paperwork that I have from the original shipment. (from my account on their website)
Maybe it has an all new motherboard and ram and is fixed, however, Jason's report from Aaron doesn't make it sound that way. It sounds to me like the machine was shipped back to us even though it is not fixed, which is the absolute worst possible thing that Penguin could have done. I'd accept a refund, or a replacement, but I will of course not accept in any way shape or form the machine without being repaired.
That's beyond stupid.
It's still early in CA, but getting late enough for it to be o.k. for me to call Jason to find out more details from him about what was said yesterday.
In any event, my current plan is to just sit tight for today until we figure out what's going on. I may start running Memtest86 test #11, which is the one it used to fail. (However, the front of the machine is locked, and they neglected to send me keys, so I have to figure out how to boot Memtest86 without accessing the floppy, or I have to figure out how to open the damned thing without the key.)
I hate computers.
--Jimbo