What we really need is trained mediators who have admin powers to sanction those who refuse to engage in mediation or who refuse to change their wicked ways.
And since there job is enhancing civility on Wikipedia, which is one of the goals of the foundation, maybe foundation could figure out a way to pay them and to make sure that cabals of rednecked wankers can't drive them out. (My own noun and adjective.)
Then far fewer things would get to untrained Arbcom %#(&$. Haven't listened to presentation to get appropriate adjective from it, but will soon. (Had a family wedding out of state so couldn't make it to the Wikiconference here in dc. DANG!!)
Now someone has to promote this to media, especially the guy from Slate who seems pretty on top of things...