I think we are talking past each other. The issue I responded to was about live help, which we offer, is used extensively for English Wikipedia, and should be respected. Advertising the existing service to more editors is surely better than not doing so. If we are talking about longer-term alternative help systems then I agree that we should explore options like Pintrest which seem to be popular with less technical audiences.
Pine On Aug 2, 2014 7:06 PM, "Sarah Stierch" sarah.stierch@gmail.com wrote:
Exactly. IRC is for the old school and ubergeek. And as Sue has said in the past - we're only going to "retain" specific types of people to be long term editors (ubergeeks like us) but, if we can figure out a solution to help out the "average joe/sphine" editor...
then huzzah. That's what the Teahouse helped do, but what is the next step to supporting people who haven't quite passed the barrier to "editing" Wikipedia.
And expecting people to want to "join the ranks" through OTRS emails surely isn't the ultimate goal..
-Sarah
On Sat, Aug 2, 2014 at 7:02 PM, Michael J. Lowrey orangemike@gmail.com wrote:
That's exactly my point, Pine. This kind of inside-baseball geekery is so much Choctaw to the ordinary new editor we are trying to recruit and retain, people more likely to be using Pinterest or Skype or Ravelry to communicate with peers and mentors.
On Sat, Aug 2, 2014 at 8:54 PM, Pine W wiki.pine@gmail.com wrote:
You might be surprised how widely and how much Freenode is used for open source projects. The Blender main and dev channels were even more active than English Wikipedia's equivalents when I visited a few days ago. Pine
On Aug 2, 2014 6:38 PM, "Michael J. Lowrey" orangemike@gmail.com
wrote:
IRC is almost embarrassingly old technology; Wikimedia Foundation projects are the only place I've seen it mentioned in the last five years or more.
On Sat, Aug 2, 2014 at 7:29 PM, Pine W wiki.pine@gmail.com wrote:
We already have #wikipedia-en-help which is remarkably good for a volunteer help project. Links to join that IRC channel could be offered in multiple places. Other languages may have similar channels.
Pine
On Aug 2, 2014 8:42 AM, "Jeremy Baron" jeremy@tuxmachine.com
wrote:
On Aug 2, 2014 11:01 AM, "LtPowers" <LtPowers_Wiki@rochester.rr.com
wrote: > And then there could be a little chat window allowing real-time > communication while the editor walks through her first edit.
[originally didn't realize who you were replying to… also haven't
read
the whole thread yet]
That is technically feasible. Maybe would have new implications for privacy (including WMF privacy policy). Unless the realtime chats
were
publicly logged. (then same privacy as existing teahouse, etc)
Essentially would be a more interactive version of teahouse? (i.e. shorter wait for a reply and you're paired with someone that's known to be available at that moment) would be a part of teahouse?
How would you staff it? Shifts?
Anyway, that does nothing for the case Kathleen describes. 25 people (20f:5m) in a class and everyone getting that introduction to all things wiki. Then 7 stay active for a year including all the men. (and
only 2
of the 20 women)
I'm leaning towards thinking we as a community should (for now)
focus
more on the retention gap than the recruitment gap. Then we're not recruiting people just to (mostly) lose them in a month or two. But would be interested to hear thoughts on that from someone with a more rigorous analysis.
-Jeremy (jeremyb)
P.S. http://www.onthemedia.org/story/31-race-swap-experiment/
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Diverse and engaging consulting for your organization.
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