Message: 1
Date: Sun, 18 Sep 2011 11:33:30 -0700
From: Pete Forsyth <peteforsyth(a)gmail.com>
Subject: Re: [Gendergap] Question for the Foundation about photographs
of women
To: Increasing female participation in Wikimedia projects
<gendergap(a)lists.wikimedia.org>
Message-ID:
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30=UsAxwCxhYuqwUFctVQ(a)mail.gmail.com>
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Update, and a request:
The discussion thread John started has been very active, with I think about
30 posts from a wide variety of customer service (OTRS) volunteers.
This could be a good idea, but let's not forget that women who start editing Wikipedia
first need to find out how to get help and this needs to be obvious in the interface.
I recently supported a female colleague of mine to join and start editing Wikipedia and I
witnessed her signing up etc. and it was surprisingly hard and confusing... Unfortunately,
we ended up in this testing group for account creation
:http://outreach.wikimedia.org/wiki/Account_Creation_Improvement_Project/Testing_content/Login_page/Frank%27s_proposal
In this testing group, the second screen is the one about topics. 'Health', the
topic that we needed, was not one of them, so we selected 'biology' instead and a
whole list of topics that need improvements was presented to us... However, she already
knew which article she wanted to create, so it was a bit like 'Ok, how can I get out
of here and draft my article?' I ended up showing her how she can do this and also
ended up putting the Template:New_user_bar manually onto her user page, so that she's
got a nicer profile page. I am sure we would potentially have lost her without my help...
I thought I share this little experience. I think what I'll do next, is
"test" her and see how she goes in getting some help without asking me ;-)
Cheers,
Jutta