--- On Mon, 7/2/11, Ryan Kaldari rkaldari@wikimedia.org wrote:
There has been murmuring of creating some type of real time chat system, but most of the discussion lately has centered on how to make the post-style discussion system more friendly for newbies (and
non-techies). This would probably be a good topic to bring up on the LiquidThreads redesign document: http://www.mediawiki.org/wiki/Extension_talk:LiquidThreads/Redesign
A real-time chat help line, accessible, say, via a Helpline icon, might be welcomed by some users and present a more human and responsive "face" of Wikipedia. The big question is whether the volunteers staffing it would be able to keep up with the volume of enquiries.
Andreas