Hello all
Before all, congrats to the organizing team and all the volunteers ! I liked that Wikimania a lot ! You did a great job guys. Out of the pieces I will remember fondly (as in "to be continued"), I will probably put - the community village (great move; must be continued absolutely - workshops (to keep and extend) - and comedy (though it was sometimes hard to understand for non native, I still had a lot of fun. May be particular particularly suited for this Wikimania, not for others later).
I just finished filling up the Wikimania feedback form and here are my thoughts
I was very happy that WMF took the time to actually make a feedback form and send it to all participants. But I was a bit wondering why it was actually sent to participants as if it was a Wikimedia Foundation event. I understand it is sent by the evaluation team and it might make sense to evaluate the impact of an event largely funded/run by Wikimedia Foundation. Still it would rather be expected from the Wikimania organizers themselves. I thought it was a bit odd. Thoughts ?
Also, I think it would have been cool if the Wikimania committee somehow had been involved in making that questionnaire. One of the reasons is that each Wikimania comes with its own flavor and I think that beyond the individual satisfaction of the attendee, we need to "measure" the impact of the larger picture. Two links: - the bid: https://meta.wikimedia.org/wiki/Wikimania_2014_bids/London - the actual site: https://wikimania2014.wikimedia.org/wiki/Community_Village
One of the big core things pushed forward by the Wikimania 2014 team during the bid was the fact it wanted to be an outreached event. Did you know ? It was a sort of a tagline. What was called "wikifest" in the bid gave birth to the "Community Village" (open to the public and free). My "feeling" is that it was a success. But that stays my "feeling". I think it was useful, joyful, great place to see what groups/chapters/aligned organizations were doing, provided great local food, opportunities to charge laptops or store sweatshirt, easily crossed as we were going around. I saw non-Wikimedians having a look. But did it work as a "non-wikimedian" outreach ? Or did it rather worked as a "wikimedian not involved in groups/chapters" outreach ? I actually do not know exactly. But I have the vague feeling that this should be continued.
The evaluation form stayed quite generic in terms (such as asking if we learned stuff from the sessions (yeah, we did)). Or collect the usual feedback (I guess everyone will mention that we would need more electrical plugs right ? Just as every year by the way :)).
I kind of regret we had no opportunity to "slip" in the questionnaire some questions related to the specificity of that conference to give more body to the questions. So may I suggest that this post evaluation be an opportunity for collaboration between WMF evaluation team and Wikimania Committee in the future ? :)
Third thought... as a current Wikimania committee member as well as Wikimania jury member for 2014 bid process, I also would like to reflect on some of the significant discrepancies I identified between the bid and the actual event. Not in the spirit of confrontation and blind criticism, but in the spirit of transparency, goals and "measures of success". Side benefit: helping jury to better evaluate future bids (I remind you that the call for volunteers is OPEN). So bid link: https://meta.wikimedia.org/wiki/Wikimania_2014_bids/London The London bid was bold. Big things planned and big budget. The largest we ever saw. Cuts had to be made to the original bid and we ended up with a three tier system, depending on the money collected ultimately. https://meta.wikimedia.org/wiki/Wikimania_2014_bids/London/Logistics/Financi... (see the three tier) My understanding is that the venue ended up being way more expensive than it was originally budgeted (I'd love figures on this) and obviously, fundraising did not go as well as hoped. I guess we wont have details before several months, but rough budget figures would be lovely. Some people outlined a few points as not compliant with the bid (oyster cards or drinks and snacks throughout the day, same-day released edited videos of sessions, venue open 24/24) or not in line with what was announced in Wikimania 2013 (I was not there, this is earsay) such as closing party at the Tate. Other points worked quite well (indeed the wifi was good ! and all rooms were video equipped). Some thoughts on this would be welcome. To be fair, Wikimania London team was the first one to be so explicit in what could be expected, so it is easy to criticize afterwards (in comparison, Mexico bid is much more vague so it won't be possible to list "what should have been done". But it tickles me a bit... and in retrospect, I think bidders should provide clear statements on what they will make every effort to provide. Or we should provide clear statements in what is expected no matter what.
Again, overall, I am happy of that Wikimania and I think it generally fullfilled the contract to a very large extent (in terms of program, activities and services. Can't say in terms of budget). But I am thinking of the future and in line with the general trend of establishing criterias and measures of success, I think we should work on providing more structured submission guidelines for next Wikimania.
Florence
Sorry for the slow reply, I have the biggest email backlog right now, you could not imagine.
I was very happy that WMF took the time to actually make a feedback form
and send it to all participants. But I was a bit wondering why it was actually sent to participants as if it was a Wikimedia Foundation event. I understand it is sent by the evaluation team and it might make sense to evaluate the impact of an event largely funded/run by Wikimedia Foundation. Still it would rather be expected from the Wikimania organizers themselves. I thought it was a bit odd. Thoughts?
Also, I think it would have been cool if the Wikimania committee somehow
had been involved in making that questionnaire. One of the reasons is that each Wikimania comes with its own flavor and I think that beyond the individual satisfaction of the attendee, we need to "measure" the impact of the larger picture.
I had some input into the form, but you have to realise that the Wikimania team is a) a small handful of very overstretched volunteers and b) doesn't particularly have expertise in evaluation. Also, I won't be directing another Wikimania next year, whereas the WMF *will* be producing another Wikimania next year, so from an organisational learning perspective it makes more sense for them to take the lead here.
One of the big core things pushed forward by the Wikimania 2014 team during
the bid was the fact it wanted to be an outreached event. Did you know ? It was a sort of a tagline. What was called "wikifest" in the bid gave birth to the "Community Village" (open to the public and free).
Actually, The Community Village was a continuation of an initiative created last year for Wikimania HK.
The outreach portion was mostly around the Featured Speakers track; it provided a set of accessible talks that I could curate, and allowed me to use the invited speakers as a tool for marketing.
We also did a lot of media outreach and display marketing in the run up to the event, as well as communicating the purpose of the conference by creating themes (e.g. these pages https://wikimania2014.wikimedia.org/wiki/Future_of_Education), which helped us to target specific communities (e.g. education community, local dev community, other parts of the open movement, etc).
We can measure the success of this by the amount of tickets sold to people who wouldn't self-describe as wikimedia community members.
Third thought... as a current Wikimania committee member as well as Wikimania jury member for 2014 bid process, I also would like to reflect on some of the significant discrepancies I identified between the bid and the actual event. Not in the spirit of confrontation and blind criticism, but in the spirit of transparency, goals and "measures of success". Side benefit: helping jury to better evaluate future bids (I remind you that the call for volunteers is OPEN). So bid link: https://meta.wikimedia.org/wiki/Wikimania_2014_bids/London The London bid was bold. Big things planned and big budget. The largest we ever saw. Cuts had to be made to the original bid and we ended up with a three tier system, depending on the money collected ultimately. https://meta.wikimedia.org/wiki/Wikimania_2014_bids/ London/Logistics/Financials (see the three tier) My understanding is that the venue ended up being way more expensive than it was originally budgeted (I'd love figures on this) and obviously, fundraising did not go as well as hoped. I guess we wont have details before several months, but rough budget figures would be lovely.
The financials are entirely in the hands of the Foundation now and will be published soon.
Some people outlined a few points as not compliant with the bid (oyster cards or drinks and snacks throughout the day, same-day released edited videos of sessions, venue open 24/24) or not in line with what was announced in Wikimania 2013 (I was not there, this is earsay) such as closing party at the Tate. Other points worked quite well (indeed the wifi was good ! and all rooms were video equipped). Some thoughts on this would be welcome.
There were drinks and snacks available throughout the day, videos of the featured speakers track were released same day and I'm waiting on a WMF staffer to finish uploading the rest, and there was 24 hour use of the hackathon area of the venue. I made the decision not to run the closing party at the Tate, because of restrictions around using the Tate venue and logistics of transport. Centralised purchase of Oyster cards wouldn't have been cost effective.
To be fair, Wikimania London team was the first one to be so explicit in what could be expected, so it is easy to criticize afterwards (in comparison, Mexico bid is much more vague so it won't be possible to list "what should have been done". But it tickles me a bit... and in retrospect, I think bidders should provide clear statements on what they will make every effort to provide. Or we should provide clear statements in what is expected no matter what.
It's unrealistic to expect a team to plan an event down to the last detail 18 months in advance. There are technical and budgetary outcomes that can't be known without actually doing all the work of organising the conference. There are issues of capacity - we had core team members quit early in the process. Organising an event is not like writing a wiki page - there are deadlines, and irreversible decisions have to be made, sometimes without complete information. Despite all these things, the event went off with barely a hitch, and was by far the largest and most complex Wikimania ever.
I think we should work on providing more structured submission guidelines for next Wikimania.
Plans inevitably change. The jury should focus on looking for a strong, cohesive team that has the free time, experience and expertise to run a large event, rather than examining the details of the proposed event itself.
I worked on this event full time unpaid for six months, and I've been organising large events for over ten years. I hired some professionals to fill key roles. If you expect inexperienced, part-time volunteers to organise something on this scale, communication will suffer, reporting will suffer, accessibility will suffer, money will be wasted, delegate experience will be poor, and the team will burn out. It's not a problem you can solve with more committees - fundamentally someone has to be there making the right decisions quickly and doing the work.
*Edward Saperia* Conference Director Wikimania London http://www.wikimanialondon.org/ email ed@wikimanialondon.org • facebook http://www.facebook.com/edsaperia • twitter http://www.twitter.com/edsaperia • 07796955572 133-135 Bethnal Green Road, E2 7DG
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