From: Sydney Poore spoore@wikimedia.org To: Pine W wiki.pine@gmail.com Cc: wiki-research-l@lists.wikimedia.org Bcc: Date: Mon, 17 Sep 2018 10:25:39 -0400 Subject: Re: [Wiki-research-l] Results from 2018 global Wikimedia survey are published! Hello Pine,
Thanks for asking. I always will take the opportunity when given the chance to talk about the work that the Community health initiative, Trust & Safety, Legal, Research, Anti-Harassment Tools teams are doing around community health. :-)
The work on Community health done by these teams is reflected in the Foundation's Annual Plan. Much of the work on community health is mentioned in the Community health CDP.1
But because community health is a large topic, other teams across the Foundation collaborate with these teams and also do work themselves directly or indirectly addressing community health. The CE Insights survey is a good example of that! Also, recently there was an Inspire Campaign about how to measure community health https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire run by Community Resources team. 2
Speaking more directly to your comments, the Community health initiative has identified areas of focus that are related to the topics you mention.
For example, early this fiscal year, a main focus is "Contributors and administrators are equipped with tools to make timely, informed decisions when harassment occurs." This builds on the work Antti-Harassment tools team began last year on the User Interaction Timeline tool and changes to Special:Block that add the ability for admins to do Partial blocks instead of site wide blocks.
There is an on going discussion https://meta.wikimedia.org/wiki/Talk:Community_health_initiative/Per-user_page,_namespace,_and_upload_blockingwith the community about how to design the new functionality into the tool. Currently this is a discussion about the best method to log partial blocks and the third set of designs are available for community feedback.3 Within the next week a discussion is going to start on Meta about how to measure the effectiveness of blocks. This will involve be both a long term and short term research projects with potentially many opportunities for collaboration. Look for upcoming announcements for more information.
Another focus early this year is working with the community to develop a Community Health Metrics kit that will allow communities to measure quantitative data and satisfaction levels over time, and identify areas for improvement. There is a consultation starting today https://meta.wikimedia.org/wiki/Community_health_initiative/Metrics_kit.4 Joe Sutherland is the lead on the project and will be making the announcements.
We welcome comments and questions here, on wiki, and by private email about the work that is underway or in planning.
Warm regards, Sydney
1 https://meta.wikimedia.org/wiki/Community_health_initiative/Annual_plan_FY18... 2 https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire 3 https://meta.wikimedia.org/wiki/Talk:Community_health_initiative/Per-user_pa... 4 https://meta.wikimedia.org/wiki/Community_health_initiative/Metrics_kit
On Sat, Sep 15, 2018 at 2:25 PM Pine W wiki.pine@gmail.com wrote:
Hi Edward, I'm surprised that this thread only appears in my email under Research-l, but I can see in the WMF mail archives that you sent the email to other lists also. I wonder if that happened because you used bcc. Maybe there is a bug in Gmail. On the topic of diversity research, thanks for the link to the team reports. I'll put those on my list of things that would be good to browse.
Regarding the topic of harassment that the person with the email "80hnhtv4agou" raised, I think that it's good to ask what more could and should be done. My view is that WMF shouldn't be directly intervening in community activities, but WMF support for community self-governance is welcome with actions such as developing better moderation tools and providing financial support to affiliates and community members who want to develop evidence-based training modules. Sydney Poore is on the Anti-Harrassment Tools team and I'm pinging her here to invite her to add any comments that she has.
Pine ( https://meta.wikimedia.org/wiki/User:Pine )
On Sat, Sep 15, 2018 at 5:45 PM Edward Galvez egalvez@wikimedia.org wrote:
Thanks for your note Pine. I believe I have already shared this on Wikimedia-l; I haven't shared to Announce, so I can do that.
"Diversity" is multifaceted. I think that some areas offer some hope (e.g. program organizers & affiliate organizers have higher proportion of women and geographic representation), others I am not uncertain whether we put a lot of attention (Education & Age), and in others we are seeing little progress (gender on the projects). And perhaps some aren't even on our radar. I think many teams are still working to understand what are the problems and possible levers that can help us to bring change to these measures. Some of those teams include Contributors/Audiences team, Anti-Harassment Tools, Trust & Safety and Community Resources. Each of these teams bringing their own strengths and angles to the problem. I invite you to read the team reports < https://meta.wikimedia.org/wiki/Community_Engagement_Insights/2018_Report/Te...
.
The research team is also working on finding a way to capture demographic data as well this year. While we gather this data through CE Insights it is not the most optimal way to measure demographic data. There was also the recent email by Erik Zachte about language diversity (Email subject: "Wikipedias, participation per language") Always to good to start to measure what you want to change.
I also invite you (and perhaps everyone on this list) to reflect on: what numbers are most concerning for you related to diversity? What could you do to improve diversity on the projects? And decide how you would like to take action.
Hope this helps! Edward
On Fri, Sep 14, 2018 at 8:53 PM Pine W wiki.pine@gmail.com wrote:
Hi Edward,
Thanks for this publication. This research is likely to be of interest
to
the WikimediaAnnounce-l (and by extension, Wikimedia-l) and Wikitech-l subscribers, so I suggest that you cross-post this publication to those lists.
After reading this report, I have a question which may be challenging to answer: what should we do to improve our diversity? Many of us, inside
and
outside of WMF, have wanted to see progress on diversity metrics for
years,
and I get the impression that while significant attention and resources
are
being given to diversity, our progress has been disappointing. Perhaps that's a subject that can be discussed further during the video presentation, but I'd also be interested in hearing your comments here
on
Research-l.
Have a good weekend,
Pine ( https://meta.wikimedia.org/wiki/User:Pine )
On Thu, Sep 13, 2018 at 11:07 PM Edward Galvez egalvez@wikimedia.org wrote:
Hi everyone,
I'm excited to share that our annual survey about Wikimedia
communities
is
now published!
This survey included 170 questions and reaches over 4,000 community members across four audiences: Contributors, Affiliate organizers, Program
Organizers,
and
Volunteer Developers. This survey helps us hear from the experience of Wikimedians from across the movement so that teams are able to use community feedback in their planning and their work. This survey also
helps
us learn about long term changes in communities, such as community
health
or demographics.
The report is available on meta:
https://meta.wikimedia.org/wiki/Community_Engagement_Insights/2018_Report
For this survey, we worked with 11 teams to develop the questions.
Once
the
results were analyzed, we spent time with each team to help them
understand
their results. Most teams have already identified how they will use
the
results to help improve their work to support you.
The report could be useful for your work in the Wikimedia movement as
well!
What are you learning from the data? Take some time to read the report
and
share your feedback on the talk pages. We have also published a blog
that
you can read.[1]
We are hosting a livestream presentation[2] on September 20 at 1600
UTC.
Hope to see you there!
Feel free to email me directly with any questions.
All the best, Edward
[1]
https://wikimediafoundation.org/2018/09/13/what-we-learned-surveying-4000-co...
[2] https://www.youtube.com/watch?v=qGQtWFP9Cjc
-- Edward Galvez Evaluation Strategist, Surveys Learning & Evaluation Community Engagement Wikimedia Foundation
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