On 7/9/07, David Gerard dgerard@gmail.com wrote:
On 09/07/07, Phil Boswell phil.boswell@gmail.com wrote:
Oh, please. Would you listen to someone caught speeding who suggested that having a standard form was insulting, and that they should receive a hand-written letter detailing their idiocy in beautiful copper-plate?
*cough* OK, I probably didn't pick the best example to hang the topic on ...
Beyond the example issue...
I think that not using templates would be a problem. The templates are there for a reason - to make at least part of the response standardized, in a goes-on-the-record-and-reviewable manner.
It's one thing to say "Don't *just* template, explain also". Saying "Don't template" breaks a whole lot of how we do stuff now.