On 7/9/07, David Gerard <dgerard(a)gmail.com> wrote:
On 09/07/07, Phil Boswell
<phil.boswell(a)gmail.com> wrote:
Oh, please. Would you listen to someone caught
speeding who suggested that
having a standard form was insulting, and that they should receive a
hand-written letter detailing their idiocy in beautiful copper-plate?
*cough* OK, I probably didn't pick the best example to hang the topic on ...
Beyond the example issue...
I think that not using templates would be a problem. The templates
are there for a reason - to make at least part of the response
standardized, in a goes-on-the-record-and-reviewable manner.
It's one thing to say "Don't *just* template, explain also". Saying
"Don't template" breaks a whole lot of how we do stuff now.
--
-george william herbert
george.herbert(a)gmail.com