On Mon, Oct 5, 2009 at 5:01 PM, Jim Redmond <jim(a)scrubnugget.com> wrote:
I'm about to move [[WP:OTRS]] to a new location,
team]]. The term "OTRS" is pretty obscure for newbies, doesn't adequately
describe what the team does, and will become obscure if we ever switch our
ticket-management software. This new name solves those problems and is much
easier to work into our help text.
We're borrowing this idea from the German Wikipedia, who moved their
[[WP:OTRS]] page to [[Wikipedia:Support-Team]] about a year and a half ago.
It seems to have been very helpful there.
This page move won't affect any existing mailing lists, IRC channels, or
wiki names. There will still be redirects from [[WP:OTRS]] to the new
location, but I'd appreciate any help updating links or text.
* Support. I should have done this four years ago. ~~~~
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