I'm about to move [[WP:OTRS]] to a new location, [[WP:Volunteer response team]]. The term "OTRS" is pretty obscure for newbies, doesn't adequately describe what the team does, and will become obscure if we ever switch our ticket-management software. This new name solves those problems and is much easier to work into our help text. We're borrowing this idea from the German Wikipedia, who moved their [[WP:OTRS]] page to [[Wikipedia:Support-Team]] about a year and a half ago. It seems to have been very helpful there. This page move won't affect any existing mailing lists, IRC channels, or wiki names. There will still be redirects from [[WP:OTRS]] to the new location, but I'd appreciate any help updating links or text. -- Jim Redmond [[User:Jredmond]]