On 12 September 2012 17:16, Thomas Morton <morton.thomas(a)googlemail.com> wrote:
I figured out where; there is also UTRS (note the U)
which is
a separately maintained support tool (staffed by English Wikipedia admins)
for requesting unblocks.
We probably need to look into how people are filtered to these things.
(I also am not sure why we have UTRS over OTRS, and why the participants
are not told to pass such issues onto OTRS who are more experienced in
handling them).
Roth's biographer emailed this UTRS? Aaargh.
(Just spoke to someone from the Sunday Times about the Roth issue. I
characterised it as a series of miscommunications and an instance of
the general problem of people not knowing how to approach Wikipedia
about problems in an article about them. I did note a couple of times
that we were discussing the problem intensely at length, trying to
work out how we could do better next time, and that we don't yet have
an elegant solution to the general problem. Hopefully some of that
will make it to print.)
-d.