On 12 September 2012 17:16, Thomas Morton morton.thomas@googlemail.com wrote:
I figured out where; there is also UTRS (note the U) which is a separately maintained support tool (staffed by English Wikipedia admins) for requesting unblocks. We probably need to look into how people are filtered to these things. (I also am not sure why we have UTRS over OTRS, and why the participants are not told to pass such issues onto OTRS who are more experienced in handling them).
Roth's biographer emailed this UTRS? Aaargh.
(Just spoke to someone from the Sunday Times about the Roth issue. I characterised it as a series of miscommunications and an instance of the general problem of people not knowing how to approach Wikipedia about problems in an article about them. I did note a couple of times that we were discussing the problem intensely at length, trying to work out how we could do better next time, and that we don't yet have an elegant solution to the general problem. Hopefully some of that will make it to print.)
-d.