>
>> On Sat, Jul 26, 2008 at 2:10 PM, Marc Riddell
>> <michaeldavid86(a)comcast.net> wrote:
>>> Interesting statement by Jim Skinner, CEO of McDonald's on CNN today. He
>>> said one of the biggest reasons McDonald's is doing so well during the
>>> recent economic slowdown is their change of focus from being bigger, to
>>> being better.
on 7/26/08 2:46 PM, Rob at gamaliel8(a)gmail.com wrote:
>>
>> So what's better about McDonald's now?
On Sat, Jul 26, 2008 at 5:34 PM, Marc Riddell <michaeldavid86(a)comcast.net>
wrote:
>>
> For one thing (and what's important in their world) their bottom line has
> stayed strong - even grown - where others are struggling. And, thanks to
> some new leadership in that direction, they are placing more emphasis on
> the
> quality of their workplace environment. Starbucks is another example of
> another company rethinking its philosophy.
>
> Bottom line? If you want a customer to return, you give them a quality
> product. If you want a good employee to stay, you give them a quality
> workplace.
>
> Marc
on 7/27/08 12:50 AM, Alex Sawczynec at glasscobra15(a)gmail.com wrote:
Would this explain why so many users are retiring?
Sounds like a good explanation to me, Alex. Even the most loyal employee
still has a pride in themselves and in their work. In an unhealthy, abusive
work environment it is only a matter of time before they do the healthy
thing and leave. There are, or will be, other places to work that will not
regard them as merely expendable.
Marc