On 01/03/2008, David Gerard dgerard@gmail.com wrote:
But, hmm. What's a good way to approach an admin biting n00bs at a fantastic rate and edging to burnout?
Burnout is to do with the perceived ratio of effort:reward.
So rewarding them for other work at the same time as casually mentioning that you didn't like how they handled one particular newbie would probably work pretty well.
It's when it's mostly or all negative for them that burnout occurs.
- d.