On 27/02/2008, Screamer scream@datascreamer.com wrote:
I just spent the better part of ten minutes searching for an admin on IRC to have something deleted while I was handling an OTRS ticket. Is there a channel that the en wiki admins hang out where folks from foundation, volunteers working OTRS, et cetera can go to contact an admin in real time if something needs deleted? If not, I might suggest a new channel. Thoughts?
If you're trustworthy and qualified enough for OTRS access, why don't you just become an admin yourself? Seems easier to have only admins doing OTRS than to have a special way for them to contact admins.