Ray Saintonge wrote:
What you describe seems like a sign of frustration
and siege mentality.
[...]
Every admin should severely limit the amount of time he spends on admin
duties. Spending a greater proportion of time on what really matters
helps maintain a vision of what this is all about.
Some of my work involves getting software development teams to change
the way they do things. One of the things I've noticed over the years is
that people who are stressed, frustrated, or overworked are averse to
change. It can lead to a downward spiral, where nobody has the time to
improve things so they have more time.
Could that be a problem in this discussion?
I have a hard time telling how stressed or burnt out the average admin
is, so this is an actual question, not a rhetorical one.
These are good points. It seems too that these stress factors also
extend to preventing any change that could relieve that stress. It's a
bit like having inward opening fire-escape doors that can't be opened
because the crowd is pushing so tightly against them.
Your question is a valid one. How would you suggest that we go about
testing that hypothesis.
Ec