Anthere wrote: <snip>
The live feed service exist. Generally, it is a bad idea to let live-mirrors as they are a drain on our resources. For this reason, a service is provided against a certain fee, meant to at least cover the costs of feeding the live-mirror.
<snip>
Why is it so ? Well, it may be a mixture. Possibly Terry contacting few potential customers. Possibly blocked live mirrors not being informed of that solution (now, you know, so next time a blocked mirror complains, please tell it to contact us). Possibly a lack of reactivity to propose contracts. Or lack of understanding from the people in OTRS about what the live feed is...
Uh, yeah. Actually letting people know that it exists would be a good start...