Tony Sidaway wrote:
I don't think the RFC process is especially onerous. Just slap together a few diffs showing what has been done and the actions you have taken to try to resolve the problem and how the other party has reacted (or not reacted). Get your co-complainant, who has tried and failed to resolve the same problem, to certify with you, along with his own evidence. Move the RFC to certified status, notify the subject, and await responses. It's really just a formalization of third party dispute resolution.
That's the problem - the admin had to be abusive in the same way to someone else, and you have to locate that person. Somehow I don't find that very likely in the majority of cases.