Kurt Jansson wrote:
The English Wikipedia has much more experience in these things, good and bad, and we would very much like to profit from that. It would be very helpful if some of you could write a few paragraphs about your experience with trolls, how you handle them, how you enforce a user ban, and what your experience with the mediation and arbitration committees is. We could adopt mechanisms that work and avoid mistakes you might have already made.
Hm. This seems like something that nobody can really write from an NPOV. Some people will tell you the arbritration committee was a fantastic idea, others will condemn it as a horrible mistake...