Poor, Edmund W wrote:
Judy Inman inman(a)powerweb.net wrote:
I was wondering if there is some way I could get a
list
of the people who died in the Spain Madrid terrorists
attach on the trains. Thank You
I've started getting one or two inquiries like this, each week, and I'm
wondering how to handle them.
1. Approve the post, so it's passed on to the mailing list?
2. Reject the post with the default explanation:
"Non-members are not allowed to post messages to this
list."
3. Refer the person to some sort of Reference Desk on the
Wikipedia website?
Either 1 or 3 is a good choice. 2 strikes me as rude and evasive, and
for you to do that would be very Poor PR.
Pedro has given an answer and there is no need for him to apologize.
Using 1 does not put anyone under the obligation to answer. If we can
be seen as willing to help people with queries of this sort it's all for
the better. Fortunately, Pedro was able to give specific help, but even
making the suggestion that I would look for the information on the
Website for a Madrid newspaper is a friendly act.
Of course we need to recognize it when some kid is trying to get us to
do his homework. I never even give my own son a straight answer when
he's trying to do that. :-)
Ec