On 12/15/06, Jimmy Wales <jwales(a)wikia.com> wrote:
Ray Saintonge wrote:
This is all fine, but Office actions should not
be a technique for
sweeping issues under the rug indefinitely.
I agree completely. The message of WP:OFFICE should not be "hands OFF"
but "hands ON".
The core idea is that the process SHOULD work like this:
1. A hysterical phone call comes in to the office. There might or might
not be legal threats. The hysteria might or might not be justified.
But someone is sad, and Wikipedia is not here to make people sad. So we
want to respond in a helpful and loving way.
Problem is that it's used for more than that (Image:Crosstar.png for
example which I wish someone would oversite away and have done with)
2. The article is stubbed and tagged as WP:OFFICE.
This is a message to
good editors: "Please help us. This article is making someone unhappy.
We want to make sure that it is a thoughtful, fair, neutral article.
We need GOOD editors to pay attention to it, and help us make it good."
That would be cleanup and the wait is about 6 months. In the meantime
we have [[Elevator music]].
I would recommend protection or semi-protection at
this point, but with
the idea that even if protected admins are (as compared to normal
protection) actually encouraged to come help with the article.
Admins have rather a lot of other things to do. Admin only editing of
articles does not strike me as a good idea. In theory at least when it
comes to editing we are all equal.
3. After some reasonable period of time, hopefully 24
hours, but
perhaps as long as a week, the article has become a shining beauty. The
subject of the biography (and really, these are most often biographies)
is either made happy (because a horrible error was corrected, a troll
was vanquished, or whatever) or made at least satisfied (the story of
the negative thing he or she did once is now placed in appropriate
context, properly cited, including citations to his or her own response
and defense).
4. Joy.
This assumes the person complaining is ah reasonable.
Perhaps young and excitable Wikipedia contributors
think that the point
of the exercise is to SHOW PEOPLE that you CAN'T PUSH WIKIPEDIA AROUND,
and go out to try to dig up well-cited dirt on the person, creating an
even more horribly bad and biased article than we started with, forcing
us to start all over again.
I don't think it is a good idea to get into the habit of removing well
cited information
Perhaps good contributors who respect WP:OFFICE think
"Gee, trouble
here, I will just stay out of the way"... and then nothing happens.
Can you blame them?
Perhaps no one really cares in the first place, such
that if the article
has been out-of-process speedied, it would have slipped through the cracks.
People are supriseingly good at picking up impropper speedies
I am unsure exactly how to redesign the process so
that we get the good
outcome more often, and the bad outcome less often.
Outline the problem on the talk page as see if we can get the person
complaining to suggest any souces that could be useful.
An example of the good outcome can be seen at [[Ron
Jeremy]], which was
NOT subject WP:OFFICE, but rather subject to a controversial blanking by
an ordinary editor. It has become an excellent article which continues
to improve, because good editors are keeping unsourced cruft out of the
article completely.
Try [[Jack Thompson (attorney)]] I suspect the subject still has
issues with the article but at least it now covers more of his life
than his campains against certian types of computer games.
--
geni