On 3/20/06, Sam Korn smoddy@gmail.com wrote:
Just a thought: if something's more than a day or so old, it has probably already expired. I also doubt all these users are necessarily subscribed.
Am I alone in wondering what the benefit of allowing posts from people not subscribed to the list is? Downsides: * spam * posts from people who don't realise they won't get a reply * replies that go nowhere * potential other annoyances for moderators that aren't technically spam...
Steve
On 3/20/06, Steve Bennett stevage@gmail.com wrote:
Am I alone in wondering what the benefit of allowing posts from people not subscribed to the list is?
That we advertise in a few places that you can post here if you're having a problem. E.g. on the message blocked users get - I believe it informs them if they believe themselves blocked in error, they can ask here to get unblocked.
-Matt
Matt Brown wrote:
On 3/20/06, Steve Bennett stevage@gmail.com wrote:
Am I alone in wondering what the benefit of allowing posts from people not subscribed to the list is?
That we advertise in a few places that you can post here if you're having a problem. E.g. on the message blocked users get - I believe it informs them if they believe themselves blocked in error, they can ask here to get unblocked.
-Matt
But if the messages come in so late -- after the block(s) expire, in fact -- what's the point?
John
On 20/03/06, Matt Brown morven@gmail.com wrote:
On 3/20/06, Steve Bennett stevage@gmail.com wrote:
Am I alone in wondering what the benefit of allowing posts from people not subscribed to the list is?
That we advertise in a few places that you can post here if you're having a problem. E.g. on the message blocked users get - I believe it informs them if they believe themselves blocked in error, they can ask here to get unblocked.
Would it be worth changing this to give the address for the OTRS queue? It gets a lot of email on the topic already, and having the mailing list(s) as a primary contact point is probably a bit of a relic of the early days by now.
-- - Andrew Gray andrew.gray@dunelm.org.uk
On 3/20/06, Matt Brown morven@gmail.com wrote:
That we advertise in a few places that you can post here if you're having a problem. E.g. on the message blocked users get - I believe it informs them if they believe themselves blocked in error, they can ask here to get unblocked.
Sure, but asking them to subscribe first isn't a big deal is it? Or is the list supposed to be used simply as a "tell all the admins about my problem, one of them will get back to me" deal? Wouldn't some other means (like an actual mailing list of admins) be more efficient? It's sometimes a bit odd when in the midst of interesting discussions about policy or the future of Wikipedia or whatever, you suddenly get 3 messages along the lines of "I got blocked just for trying to tell the truth no fair!"...
Steve