Yes, and expecially as regards OTRS, that is why there is a separate mailing list and wiki for it. However, I would posit that the times discretion is necessary, an e-mail list, with its corresponding archive, is sufficient as opposed to the inherent transient nature of IRC. Also, a list allows everyone who receives the e-mail the ability to comment, as opposed to those who happen to be on-line at the time. Lastly, for the argument that IRC has more immediacy than a list, MOST of the time, these kinds of decisions that require the privacy and discretion an admin-only or OTRS list requires are better served through at the least SOME deliberation as opposed to immediate reaction.
--Avi
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From: Majorly axel9891@googlemail.com To: "English Wikipedia" wikien-l@lists.wikimedia.org Date: Wed, 27 Feb 2008 17:33:37 +0000 Subject: Re: [WikiEN-l] en.wiki admin IRC On 27/02/2008, WJhonson@aol.com WJhonson@aol.com wrote:
Transparency is a great thing, but not everything should be (or needs to be). The reason the admin channel was set up was to have a private channel for trusted users when dealing with sensitive issues such as BLPs and OTRS tickets. I agree also that IRC is a pretty backward forum, but it's bearable. Frankly though, people who complain loudly about how awful IRC is don't get any sympathy from me, ever.