David Gerard wrote:

...

http://www.informationweek.com/shared/printableArticle.jhtml?articleID=19960... 005

on 5/18/07 10:24 AM, Stan Shebs at stanshebs@earthlink.net wrote:

Good read! I bet he's already gotten email about how trolls can become productive editors if we would only be nicer to them. :-)

I second that - good post! It is also important to reinforce here that it takes two to make a shouting match. I encourage all of us to resist the temptation to buy into the bullshit. Know your vulnerable spots. When shouting is met with silence, all that's left is the echo.

Marc Riddell