That's interesting.
Problem is, as Danny says, he spends 1/3rd of his time answering English phone calls alone. Most of which can be referred to some editor or other to be fixed.
BTW, How big is the FL office?
On 3/13/06, Anthere Anthere9@yahoo.com wrote:
Ilya N. wrote:
Don't we have some sort of office for such things? I mean I'd hate to
put
individuals like you who are probably quite busy on the spot for such things.
-- ~Ilya N.
No. We do not. We do not have an office for such things. The only office we have answers in English. So can not handle all those requests. And the only office we have is in Florida, so not so suitable for someone who want to complaint about something written on a non english-speaking project.
We do not because Danny's talking english only. And we will need people to answer the phone in dozen of languages. The Florida office could possibly hire one person to answer the phone in english/french/german/spanish/japanese. But I somehow doubt so.
Or we could have a collection of different people all over the world to answer in a reasonable enough number of languages. From their home, or from an office. The germans already have an office in Germany. I do not know how they handle phone call, but they are currently looking for a (paid) CEO. I presume we will need soon an office in France as well. Or at least a system of answering machines and people to take turn to call back only the relevant people. I suppose that this could be handled by local associations. If they are available.
Right now, it appears a pretty weird idea I suspect. And probably not one the board will be motivated to spend any kind of money on. Still, I think in 6 months, this will have become a requirement.
Ant
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-- ~Ilya N. http://w3stuff.com/ilya/ (My website; DarkLordFoxx Media) http://en.wikipedia.org/wiki/User:Ilyanep (on Wikipedia) http://www.wheresgeorge.com - Track your money's travels.