On 04/03/2008, David Gerard dgerard@gmail.com wrote:
On 04/03/2008, Andrew Gray shimgray@gmail.com wrote:
What you actually have is silence as a result of people breaking their backs to intercept and deal with a fairly regular stream of legal demands (of varying levels of frivolousness) on a case-by-case basis. This quite often involves deleting stuff and going "sorry!"
Do you have any statistics for copyright queries to OTRS?
Beyond "you see no shortage", not really. (Usual disclaimer: I haven't done much OTRS work in the past six months, but I don't see it changing!).
It's hard to be very clear - copyright is often entangled with another kind of complaint, occasionally an attempt at being a lever for something else. It's often invoked when it really shouldn't be ("this picture is of something associated with me..."), and it can vary massively in degree from "you're using my photo and I'm okay with that but please get my name right" to "you have ripped off the content of my entire website". There's the odd privacy one, too, which tends to get caught up with it - "you have photographed me and I'm upset".
It's usually *not* objecting to routine fair-use claims (eg album covers) - it's more often things like debatable claims of public domain status (photographs of artwork are perennial) which could go either way.
A large chunk of it is easily fob-offable, but there's a nontrivial amount of things that have to be quietly removed. I don't know what proportion of those have been mistakenly claimed as "fair use" at some point in their lifespan.