G'day Jimmy,
<many snips />
Mostly, when people call us on the phone with a beef, quiet upset, they are not complaining about a neutral presentation of the facts. They are upset because someone has written a one-sided hack job. Often it is *not* libel, but just bad writing.
Indeed. It's very easy to *say* "we're just in beta, some articles will be crap", but when someone is being defamed *right now* I'm sure they wouldn't find it at all easy to stand by for ~ five years and let the Wiki Way do its magic ...
Heck, just ask those editors who've edited articles about themselves, like Chip Berlet, Lulu of the Lotus-Eaters, or ... well ... Jimbo Wales. It's absurd to stand back and say "sure, the article was offensive, but what about community consensus?!"
-- Mark Gallagher "What? I can't hear you, I've got a banana on my head!" - Danger Mouse