I think Alvaro the distinction that we should draw is between "incivility" which may be a one-off, or even a once-per-week, versus "disruptive behaviour".
It's not cut-and-dry, it's not an easy call and often people make the wrong call. If I'm antagonized I will respond. Parents might punish both children involved in a fight, judges have to decide if maybe one person was "more wrong" then the other.
Deciding that it's OK to "indefinite ban" a type of behaviour that previously resulted in something like a 12 hour block is a bit Draconian.
-----Original Message----- From: Alvaro García alvareo@gmail.com To: English Wikipedia wikien-l@lists.wikimedia.org Sent: Thu, 12 Feb 2009 1:38 pm Subject: Re: [WikiEN-l] How to raise the tone of the wiki
Maybe my example's not too clear, but my point is you can't justify trolling nor excessive arguing with "Hey, let's be nice with him, he's having a bad day". That way the world would be in a massive chaos. -- Alvaro