I have no idea, but legal was sure. On Sep 12, 2012 6:28 PM, "Thomas Morton" morton.thomas@googlemail.com wrote:
How exactly? On OTRS we handle much more sensitive private info :-)
Tom Morton
On 12 Sep 2012, at 17:26, Martijn Hoekstra martijnhoekstra@gmail.com wrote:
UTRS was created because handling ip unblock requests on OTRS would
violate
our privacy policy On Sep 12, 2012 6:17 PM, "Thomas Morton" morton.thomas@googlemail.com wrote:
On 12 September 2012 17:08, David Gerard dgerard@gmail.com wrote:
On 12 September 2012 16:50, Matthew Jacobs sxeptomaniac@gmail.com
wrote:
One problem with that approach is that OTRS is not seen as
representative
of WP; the administrators are. If the admins are widely perceived as
being
dicks (probably because way to many of them behave like dicks a large portion of the time), then OTRS is going to continue to be ineffective
at
changing the perception of WP as unfriendly and more concerned with protecting territory than having accurate information.
I think that's a bit of an inside view. The outside world can't tell an admin from a non-admin, there aren't generally little tags on people's sigs. So the problem is more general dickishness, not specifically admin dickishness.
As far as I can tell, outsiders like to have someone central to approach, e.g. the email address.
(I vaguely understand someone gave Roth/his biographer the wrong answer, i.e. needing a secondary source rather than a referenceable self-statement. That's a different problem, of course.)
- d.
I figured out where; there is also UTRS (note the U) which is a separately maintained support tool (staffed by English Wikipedia
admins)
for requesting unblocks.
We probably need to look into how people are filtered to these things.
(I also am not sure why we have UTRS over OTRS, and why the participants are not told to pass such issues onto OTRS who are more experienced in handling them).
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