Mark Gallagher wrote:
We need to explain to him *why* he can't have his picture; "because it hasn't got the right tag" just doesn't cut it.
When we say "that's policy", what we're *really* saying is "because I and a few other people said so". Learning the *reason* why we do things, so that a) we can do them properly, and b) we can explain them to others, is vital.
That's a very important point. Simply saying, "because it's policy" gets people to dig in their heels. Many of these are young guys who are then reminded of mom or dad telling them to clean their rooms or mow the lawn. They are testing their independance all the way.
Ec