I've been tasked to deal with a defamitory article written about the organisation of which I am a member.
I tried reasoning with the main editor but as I, and others who have tried, have found that the guy acts like a tyrant and won't budge an inch. Even to the extent of reverting NPOV warnings.
Obviously I am looking into all available routes to restore some kind of balance on the page. I raised a Wikiettiquette alert now the next stop seems to be mediation, which I am planning now. However there is absolute carnage going on in the discussion page with other editors. Can't bear to look!
Right now I just want to talk with other more experienced Wikipedians who can just help me to streamline my approach. This whole thing is taking a lot of energy and is very damaging to the organisation. We are encountering questions all the time from people who have read the article. Certainly we are not expecting the article to be a glowing glorification of the organisation but would gladly settle for a less hateful and a more neutral account.
I have a hunch this isn't the best forum to discuss this but would appreciate any pointers. I found an alt group but they seem to be focussed on gripes and Wikipedia controversy more than mutual help.
Thanks & regards.