Guy Chapman aka JzG wrote:
[...] there's another disgruntled subject being discussed at the moment, my comment to him was that we could not guarantee that he would /like/ the result, but we should be able to guarantee that he can at least accept that it is fair.
Of course, as far as this woman is concerned, I suspect her "fair" is our hagiography. Scammers tend to lack self-criticism. I remember how upset Alan Ralsky was when people started subscribing him for all kinds of junk mail...
I think that's a great way of stating our real goal. It's not about what's legal; we want subjects of articles to come away feeling that the article is fair, both because it is and because they see us trying to work with them.
But some people indeed aren't reasonable. That doesn't mean that we shouldn't try hard to be reasonable with them, just that we can live with them never being satisfied as long as a neutral observer can see both the fairness of our article and our desire to treat even difficult people fairly.
William