On 3/30/07, Denny Colt wikidenny@gmail.com wrote:
If OTRS is backed up and not working 'fast enough', how do more people get into it? What are the requirements and entry threshold? Who decides who gets in? How do you get in? If it's understaffed, staff it up. Is it volunteer? Paid?
OTRS is voluntary, and by and large they do a tremendous, thankless task, but as with all voluntary things, there can be problems. I saw one OTRS volunteer actually post to a talk page that a named journalist was a liar. Someone had complained to OTRS that certain material was being kept out of a BLP. The complainant made the point that the main source in the BLP was (instead of the dodgy sources he wanted to use) a well-known journalist who was "probably lying through his teeth."
The OTRS volunteer posted this statement on the talk page along with the journalist's name, and the claim that he was "probably lying through his teeth."
Sarah