In order for "OTRS confirmation" to be an acceptable subsitute, I would submit that we need some details on exactly what this means, what they do, how they do it.
I'm not comfortable with creating even *more* black boxes than what we already have. It's much better, imho, for the community to know how this works. Rather than simply differ to an authority figure.
Will
**************Big savings on Dell XPS Laptops and Desktops! (http://pr.atwola.com/promoclk/100126575x1219799634x1201361008/aol?redir=http... eclick.net%2Fclk%3B214133440%3B36002254%3Bj)