David Gerard wrote:
On 31/08/06, Ian Woollard ian.woollard@gmail.com wrote:
On 31/08/06, David Gerard dgerard@gmail.com wrote:
Remember: process is important, but good sense is more important.
True, but policy also needs to be good sense.
Or, to summarise the summary of the summary, people are a problem.
If we automate enough processes, we should be able to eliminate that problem. ;-)
By building up an adequate stock of bots, templates, rigid formats and detailed rules we can make them all go away.
Ec