On 08/05/2009, Parul Vora pvora@wikimedia.org wrote:
Hi All!
Thanks for all of the feedback, comments, and support. I just wanted to let you know that our full report (including highlight videos!!) is now up our the Usability Initiative's project wiki:
http://usability.wikimedia.org/wiki/UX_and_Usability_Study
- The Usability Team
Interesting!
I think that my take home message from this is:
a) Markup isn't very popular, everyone prefers WYSIWYG in theory (but I know how very difficult it is)
b) Need more cheat sheet type stuff, in-your-face, practically everywhere. When you create an article and when you edit- you need a cheat sheet showing you how to do stuff, it *seems* to be how most people work. Probably there should be a non blank create template with examples of commented out references and a few headings
c) References are probably the hardest bit, and ultimately the most important bit for the wikipedia. Anything that gets in the way of that for new users is probably very bad.
d) The view button is probably more important than the save button, and new editors should be pointed at it, because it shows/reassures them whether they're doing it right.