Ray Saintonge wrote:
What you describe seems like a sign of frustration and siege mentality. [...]
Every admin should severely limit the amount of time he spends on admin duties. Spending a greater proportion of time on what really matters helps maintain a vision of what this is all about.
Some of my work involves getting software development teams to change the way they do things. One of the things I've noticed over the years is that people who are stressed, frustrated, or overworked are averse to change. It can lead to a downward spiral, where nobody has the time to improve things so they have more time.
Could that be a problem in this discussion?
I have a hard time telling how stressed or burnt out the average admin is, so this is an actual question, not a rhetorical one.
Thanks,
William