On 1/28/06, Matt Brown morven@gmail.com wrote:
The alienating newcomers part is what particularly concerns me. I think those on the 'front lines' of fighting vandalism and spam get very rapidly jaded and cynical, and start assuming bad faith automatically.
No. They stop assuming anything. Assuming bad faith will mean you make mistakes as will assuming good faith. The the shear number of descissions the people on the front line have to make means that it is ilogical to do anything that will increase the number of mistakes you make.
-- geni