On 20/03/06, Matt Brown morven@gmail.com wrote:
On 3/20/06, Steve Bennett stevage@gmail.com wrote:
Am I alone in wondering what the benefit of allowing posts from people not subscribed to the list is?
That we advertise in a few places that you can post here if you're having a problem. E.g. on the message blocked users get - I believe it informs them if they believe themselves blocked in error, they can ask here to get unblocked.
Would it be worth changing this to give the address for the OTRS queue? It gets a lot of email on the topic already, and having the mailing list(s) as a primary contact point is probably a bit of a relic of the early days by now.
-- - Andrew Gray andrew.gray@dunelm.org.uk