On Tue, Jul 13, 2010 at 7:48 AM, George Herbert george.herbert@gmail.com wrote:
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I have had to walk away from recent changes repeatedly.
Picking up on the "walking away" bit.
There are, of course, those who find themselves *unable* to walk away. Either because they are deeply involved, or because they find themselves being drawn back time and time again. Or because they enjoy the drama. I've fallen into that trap a few times myself. I'm sure it is in some essay somewhere, but the ability to be able to walk away is an important one (though not allowing yourself to be *bullied* away of course).
The other aspect is that different users exhibit different levels of maturity depending on their current state. Being able to ease past that without responding in kind or allowing your frustration to show, is one strategy (though calling people out for any immaturity is also important, you need to pick the right place and moment). Remonstrating with someone in the middle of a discussion about something else ends up being a distraction. I find it best to try and refocus people on the substance of what is being discussed, and then to take up the other issues later.
Carcharoth