On Feb 13, 2008 5:57 PM, geni geniice@gmail.com wrote:
On 13/02/2008, Magnus Manske magnusmanske@googlemail.com wrote:
On Feb 13, 2008 2:21 PM, David Gerard dgerard@gmail.com wrote:
On 13/02/2008, cohesion cohesion@sleepyhead.org wrote:
OTRS is usually a little more hand-holding, and that may be a benefit in this situation to some people.
Yeah, that's pretty much the point of doing it via OTRS.
I didn't propose to remove the hand-holding, rather to optimize workflow (yay buzzword!) on our end.
- Better overview for people involved; easy cherry-picking reduces
workload to deal with harder cases
- Easily pick good submissions and get them on Commons quickly, with
canned "thanks you" reply
- Canned reply for typical problems (missing license etc.)
- (Semi-)Automatic upload to Commons
and so on
Newbies on rails.
As for submitting images this way, yes, I hope so!
As for handling the OTRS queue, you didn't miss my previous mail suggesting to open this to all Commons admins? (before there's another misconception, no, I'm not excluding non-admins in any way, just trying to "seed the pool")
Magnus