Forwarded from commons-l. I figure since we are a user of this system (ex anon protests), that this probably applies to us. If you want to reply, best to do on commons-l, as I did not tell anyone I've forwarded this here, and they are most likely not subscribed to this list.

-bawolff

------- Forwarded Message ------- Forwarded here at Mark's request (there's something odd in Mailman that ate the last copy).

Any OTRS volunteers on this list? Please lend your Commons experience :-)

- d.

---------- Forwarded message ---------- From: Mark Pellegrini <mapellegrini at comcast.net> Date: 11 Feb 2008 06:29 Subject: [Wmfcc-l] Photo submission queue needs more people To: Communications Committee <wmfcc-l at lists.wikimedia.org>, English OTRS discussion list <otrs-en-l at lists.wikimedia.org>

I'd like to start this email off by saying that I think the photo submission OTRS queue is working very well. Too well, in fact - it's becoming clear that I cannot do it all by myself anymore. Yesterday, for example, there were a series of anti-scientology protests across the world. The wikinews article specifically encouraged people to submit photos to the photo submission queue. When I went to tend the queue, it had half-a-dozen emails containing in excess of 50 pictures.

I'd like a few (2-4) more people to have access to the photo submission queue. But, I'd like those people to understand that unlike the rest of OTRS (which is dominated by a desire to reply to emails as rapidly as possible, using impersonal form replies that tell people how they can do it themselves) the photo submission queue is designed explicitly to make it easy for 3rd parties to submit photos to us. If you have a picture you think we will want, email it to us and we'll do the rest of the work.* (Note: to avoid the system becoming too popular, for the time being I have explicitely limited it to people; however, this has not stopped others from emailing in all sorts of things, from the anti-scientology protests to someone's picture of his pet catfish) To that end, the photo submissions queue typically requires substantially more work for me (us) on a case-by-case basis. However, this system has definite, tangible benefits over a do-it-yourself system (ticket #2008012210019431, for example -- a guy emailed info-en with a photo and received a two-page long list of steps to create an account and upload it. Off-put, he emailed the photo submission queue and had a much nicer experience) If anyone is interested in working on the photo submissions queue, please reply to this and let me know. (Note: A working knowledge of copyright issues is absolutely essential)

* - Provided your email includes a statement that you own the copyright and agree to license it under a free license, preferably CC-BY-SA-3.0

-Mark

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