On 16/02/2008, Magnus Manske magnusmanske@googlemail.com wrote:
Despite all this, it should demonstrate the ideas I have for that system.
Ideas? Comments? Coding support?
To be honest, although I love your work Magnus :) there are benefits to keeping this within OTRS. Namely no hassle about login/verification, and retaining the history of correspondences all within OTRS.
cheers, Brianna