David Goodman, 14/03/2014 06:59:
Their effectiveness was reduced because library administration tried to avoid staffing them,[...]
Or maybe they couldn't.
[...] Once there are no material facilities it is very easy to lower the quality of virtual ones to nonexistence. [...]
I respectfully disagree. Anyway, better not turn this list into a research libraries administration forum, it's too heated a topic. :)
Nemo