Hi,
Following up on a conversation on the gendergap email list, I am discussing with Freenode the possibility of changing the default web client to one that is friendlier and has a less technical feel, primarily for the benefit of new users who access #wikipedia-en-help by clicking on a link. The likely candidate for a new IRC client is Kiwi. If Freenode wants to maintain their current default web client we can still use Kiwi if we run it on Wikimedia pages. Would WMF or the volunteer dev community be willing to implement this? If so, is filing a Bugzilla bug the best way to get the wheels of progress to turn?
Pine
On 08/11/2014 01:17 AM, Pine W wrote:
Would WMF or the volunteer dev community be willing to implement
this? If so, is filing a
Bugzilla bug the best way to get the wheels of progress to turn?
It could potentially be installed on Wikimedia Labs. There are instructions at https://kiwiirc.com/docs/installing .
I agree not every new users is going to be comfortable with IRC. However, I also think Kiwi is more user-friendly than Freenode's WebChat.
For users who are not comfortable with chat, there are other options, including teahouses (https://en.wikipedia.org/wiki/Wikipedia:Teahouse) help desks (https://en.wikipedia.org/wiki/Wikipedia:Help_desk) and such.
Matt Flaschen