On 17 August 2013 23:38, David Gerard dgerard@gmail.com wrote:
"disgruntled power users" is pretty unambiguous to me, but if you insist.
That's a bit terse.
My point is that relations between WMF staff and said "power users" was *extremely* rancorous over the VE; and that this was not helped at all by the attitude of WMF staff. I had corresponence with staffers over their use of personal attacks, disparagement of disagreement and personalisation of disagreement.
The cultural attitude amongst at least some WMF staff was clear: they regarded power users as a problem, and didn't consider relations with them to be worth the effort.
Now, that may be a defensible attitude - but not if you ever, *ever*, need any of these individual people onside with you, ever at any time.
(I would have thought this obvious, but the behavioural evidence says otherwise.)
If WMF decides that keeping power users onside is the thing to do, then the past behaviour of staff will need to be accounted for. Let's assume the people in question do in fact have memories.
- d.