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New features from Editor Engagement Experiments deployment today
by Steven Walling 26 Apr '13

26 Apr '13

Hi all, This is a (couple hours late) notice about what Editor Engagement Experiments deployed today. First up: after weeks of controlled testing and lots of follow up work, our redesigns of account creation and login are available for testing on all Wikimedia projects. Per our blog post,[1] we're doing this on an opt-in basis for about a week, to ensure localizations have time to be done correctly and that there are no critical bugs undiscovered. After that, we'll enable the new forms as defaults. Along with this, we deployed a change to the CAPTCHA extension used across Wikimedia projects to add a refresh button, whether you're viewing the CAPTCHA on login, account creation, or the edit window. Hopefully this will lessen frustrations for new or anonymous editors when trying to fill out one of our security checks. If you want to talk further about the login and account creation updates, I've posted to the Village Pumps of the top ten Wikipedias, and will shortly to the English version of the other sister projects. We're also holding an IRC office hours on Saturday, at 18:00 UTC, to discuss these changes.[2] -- Steven Walling https://wikimediafoundation.org/ 1. http://blog.wikimedia.org/2013/04/25/try-new-login-accountcreation/ 2. https://meta.wikimedia.org/wiki/IRC_office_hours

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Office hour with WMF researchers
by ENWP Pine 22 Apr '13

22 Apr '13

Reminder, meeting starts in about 10 minutes. Pine

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Re: [EE] TWA usability interview three
by Jacob Orlowitz 15 Apr '13

15 Apr '13

Hey folks, another interview, probably my last before moving on to usability testing the TWA script. This one also includes some feedback on Getting Started. --Jake (Ocaasi) You can edit: "I learned that is was a community based effort. It's that site every one can edit. I think is great...with many people looking at the same subject, you have a better change to get the length and breadth of the subject...the opportunity to look from various vantage points. It does credibility issues, but I notice there are checks and balances. It's a mild concern, a mild risk, not so much a concern for general information gathering--as a source I'd have more concern and want to verify it. Go to Wikipedia: Types in Wikipedia.org. "I'm Happy that it's high up in Google search results." Sign up for an account: "I would 'eyeball' the login info. I glanced at the username policy... I get that. Not going to add email now, maybe later. I am kind of protective about my email address. I'm concerned about Hacking and Phishing, through no fault of Wikipedia's, but I'm concerned Wikipedia could be a target. Captcha is not a concern, but it's an inconvenience, and we'll get past it one day with technology. Getting started page: "It's clean and clear on 3 points with color-coded icons. If I'm editing, these are functions of contributing... Honesty, I'm a little confused. It tells me that as of having an account I have established that these are three things that I can do, but I don't know what the 3 things under the icons are [the article links]. I still don't know what the [article titles] are. I would have to click, I assume they're blue so I can click on them." Clicked through to MC Shan<http://en.wikipedia.org/wiki/MC_Shan> article. "I forgot what I was supposed to do and the articles had changed in the list Getting Started list when I went back." Used browser forward button to return to MC Shan article. "Now I see that these are articles that have the copyediting tag. It appears to me now like it's randomly giving pages that have a need for the heading [fix grammar & spelling, but the link is not clear. I wish the green pencil link was also present on the article [but the citation template does not use that icon]. The graphics and the language don't match between Getting Started and the article cleanup templates. I want to see the same icon and language. I don't want to have to keep clicking back and forth to the getting started page. I want to participate but make the edit button more inviting. I'm kind of shy, but I'm close. If you just give me a little push I might participate. The Getting Started icons I like, they're great map markers. Make the 'you can assist by editing it' be green and have the same Getting started green pencil icon, maybe at a 45 degree angle like 'here, take it, try it'. Further suggestions: Have the user sandbox upfront on the Getting Stared page, and also the watchlist. "Those are engaging. Make them very easily accessible." Clicked edit on the MC Shan <http://en.wikipedia.org/wiki/MC_Shan> article [recommended by Getting Started], saw the editing page: "Oh god, you just scared me. Yikes, goodbye. Looks a little too code-y and like I might break something. Also, I'm not very connected to MC Shan. The curly brackets [header templates] are intimidating. I'm concerned about these double brackets, too. Do I need to know how to edit to contribute? I feel like I could copy and paste without breaking something, and that I might actually succeed. I feel like I could contribute to the [infobox] without breaking it. I want to make a contribution but I absolutely don't want to break something in a public space--it's like the motto, first, do no harm. It feels like there's limited places I might feel ok contributing: after = signs [in infoboxes], that seems really easy, next level is adding to a list by copying and pasting, and then, getting into the paragraphs--not so sure about that. I don't know what those double brackets are. I would have to commit my time to a learning curve that I'm not so passionate about, would determine whether or not I'd invest in learning it. I don't think they would set something up that was too easy to break, but I would expect that lacking double brackets wouldn't have the functionality. I don't know what all the apostrophe's are." Create your userpage: "I see I don't have a userpage, but it's giving me the option to start one. It's got this sort of blank text editor. Am I creating an actual article-like page, am I going to be indexed in the search? It says userpage but it's mildly confusing. I dont know what belongs on a userpage, maybe optionally qualifying yourself (as in credentials), more information about you and what your background is. I don't know what 'watch this page' means, and I don't want to get lots of alerts. "Oh, can somebody else make a change to my userpage... maybe I have to watch this page. So now I'm making a commitment, someone could write something about me. Made word bold, "Oh good grief. I wanted it to be WYSIWYG, I wanted it to turn bold. "I'm feeling like it's not very userfriendly, it's kind of geeky. I would be willing to overlook it if I was compelled about the information... I would overcome it." Tried to undo italics, instead it inserted double italics, then quadruple italics. Manually deleted the quotations. "It seemed a little 'literal'". Leave me a message: "I expect the talk page to have comments at the bottom, like an online article. I don't see a chat or message something. 'Talk' I would think... I don't know what that is. Talking is usually done over the phone, or in person. It doesn't feel like it has to do with written messages. I see conversation threads, I would expect to have an 'add' or a 'comment' function underneath the table of contents. I'm a little befuddled, a little lost. I'm looking for something that gives me an indication to Add something. I probably would go to the Help at this point. All it feels like I can do is edit an existing section....I don't think I want to add a new section... Edit is for something already existing." Told her New Section was the way. "I would change from 'New section' to 'New Talk'; 'section' makes it feel like I'm creating a whole new section. Creating a new talk page makes sense to me. Stick with the word 'Talk'.... I feel ok about signing my own post, but it would be a little more useful if it said 'sign your posts' near the signature button. I'm curious if it would prompt me to add a signature, but it doesn't prompt me. Hmmm... I wonder if in the preview it should indicate that the comment is unsigned. If signing is good practice, is there a reason you don't do it by default?" Add a sentence with a reference in your sandbox: Found 'Cite', then clicked [named reference]. "I'm feeling like I need a url". Even with a url named reference doesn't work. Had to do a captcha so it saved. Told her to use the template dropdown menu. Reference worked. Received a welcome message (unplanned): "I like it, I feel like it was standard issue, but I appreciate it." Informed it was an actual editor who did it. What would you change: "The obvious WYSIWYG. All the fundamentals are there. No more 'confetti of apostrophes'. It feels like to be a contributor you have to be a geek. It's just polishing stuff. I want to see more consistency and leveraging common terminology. There's a very inconsistent use of Create.Read.Update. and Delete [database functions you're trying to control]]. I see different function words like 'dismiss'. That's not a huge technological thing, just consistency about the tools you already are using, renaming, repositioning--bringing them to the forefront. You have to manage real estate, find the priority functions and present different ways to execute it (links, words, icons, tabs) in multiple different ways." --Female database designer from Philadelphia area, BS in communications, in her 40's, on April 11 2013. -- Jake Orlowitz Wikipedia: Ocaasi <http://enwp.org/User:Ocaasi> Facebook: Jake Orlowitz <http://www.facebook.com/jorlowitz> Twitter: JakeOrlowitz <https://twitter.com/JakeOrlowitz> LinkedIn: Jake Orlowitz<http://www.linkedin.com/profile/view?id=197604531> Email: jorlowitz(a)yahoo.com Skype: jorlowitz Cell: (484) 684-2104 Home: (484) 380-3940

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Two quick updates from Editor Engagement Experiments today
by Steven Walling 11 Apr '13

11 Apr '13

Hi all, Today E3 pushed the following two changes of note: 1. With help from Reedy and others, Extension:ClickTracking, the legacy data collection tool now replaced by EventLogging, is officially deprecated and is no longer present on Wikimedia sites. 2. We added a filter to GettingStarted, so that we're not serving biographies of living people to new editors. This was a community request from back in February, and a wise one. There are plenty of interesting pages that need simple clean up which aren't such sensitive biographies, so it was an easy choice to add this check. -- Steven Walling https://wikimediafoundation.org/

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Onboarding new contributors to mediawiki.org
by Quim Gil 11 Apr '13

11 Apr '13

Hi, Most ideas behind "Onboarding new Wikipedians" [1] are perfectly applicable to mediawiki.org and our problem onboarding new potential contributors. Do you think the new Account creation UX, GettingStarted and GuidedTours could help us here? If so, let's talk. http://www.mediawiki.org/wiki/Project:New_contributors is the evolution of the "Wikitech contributors" proposal discussed in the past days. A big change in the proposal is the aim to become a dedicated early adopter of EE's new features instead of trying to find temporary shortcuts for the roadmapped/missing features. Feedback and volunters welcome! For instance, we could start with the new ACUX. http://www.mediawiki.org/wiki/Talk:Account_creation_user_experience#ACUX_fo… [1] http://www.mediawiki.org/wiki/Onboarding_new_Wikipedians -- Quim Gil Technical Contributor Coordinator @ Wikimedia Foundation http://www.mediawiki.org/wiki/User:Qgil

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PostEdit on seven more Wikipedias
by Steven Walling 11 Apr '13

11 Apr '13

Hi all, Today, using the "lightening deploy" window for relatively small, quick updates, Ori added <https://gerrit.wikimedia.org/r/#/c/57178/> the PostEdit feedback extension to seven more Wikipedias. This means that, with addition of Chinese Wikipedia as of today, the feature is on all of the top ten projects except Russian Wikipedia. :-) Long term we're still considering adding this to MediaWiki core, especially since the backend which detects the fact that a page is load is after having saved an edit is technically in core, and this is just a wrapper around that at this point. -- Steven Walling https://wikimediafoundation.org/

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Re: [EE] [E3-team] Deployment issue due to incorrect removal of extensions
by S Page 07 Apr '13

07 Apr '13

> On Thursday, April 4, 2013 at 5:21 PM, Matthew Flaschen wrote: > >> https://gerrit.wikimedia.org/r/#/c/56545/ (commit to >> mediawiki/tools/release) set it so E3Experiments and LastModified were >> not included in future branches (i.e. 1.22wmf1). >> >> However, it was not removed from extensions-list (until just now): >> >> https://gerrit.wikimedia.org/r/#/c/57687/ >> >> In between, this caused downtime on 1.22wmf1 sites which TimStarling had >> to help me resolve. >> >> So make sure to remove any extensions from both these places simultaneously. I added this to a revised <https://wikitech.wikimedia.org/wiki/How_to_deploy_code#Add_new_extension_to…>. Please edit away with some info on what happens if you forget to remove. -- =S Page software engineer on E3

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Re: [EE] Usability interviews for The Wikipedia Adventure
by Jacob Orlowitz 07 Apr '13

07 Apr '13

Also, I love this post on why people (women especially) don't edit: http://suegardner.org/2011/02/19/nine-reasons-why-women-dont-edit-wikipedia… And this post on the motivations of active editors, well-compiled by Steven and Maryana: http://commons.wikimedia.org/w/index.php?title=File%3AWikimaniaMotivationsT… Do we have any good data on what motivates people to make their *first* edit? Jake

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Piramido is down - and we are testing right now
by Quim Gil 06 Apr '13

06 Apr '13

Hi, we are organizing an ACUX testing actitivity right now: http://www.mediawiki.org/wiki/QA/WTA_ACUX_Test_Plan_Apr_6 http://piramido.wmflabs.org/wiki/Special:UserLogin?useAgora=1 was supposed to be the default destination, but it's down [1] We still have http://toro.wmflabs.org/wiki/Special:UserLogin?useAgora=1 but if this one goes down as well we will be in trouble. If someone with permissions happens to see this message and know how to fix the problem... Thank you. [1] Could not acquire 'testwiki:messages:en:status' lock. Backtrace: #0 /mnt/mediawiki-piramido/includes/cache/MessageCache.php(714): MessageCache->load('en') #1 /mnt/mediawiki-piramido/includes/cache/MessageCache.php(650): MessageCache->getMsgFromNamespace('Userlogin', 'en') #2 /mnt/mediawiki-piramido/includes/Message.php(720): MessageCache->get('userlogin', true, Object(Language)) #3 /mnt/mediawiki-piramido/includes/Message.php(464): Message->fetchMessage() #4 /mnt/mediawiki-piramido/includes/Message.php(553): Message->toString() #5 /mnt/mediawiki-piramido/includes/specials/SpecialUserlogin.php(156): Message->text() #6 /mnt/mediawiki-piramido/includes/SpecialPage.php(591): LoginForm->getDescription() #7 /mnt/mediawiki-piramido/includes/specials/SpecialUserlogin.php(166): SpecialPage->setHeaders() #8 /mnt/mediawiki-piramido/includes/SpecialPage.php(613): LoginForm->execute(NULL) #9 /mnt/mediawiki-piramido/includes/SpecialPageFactory.php(486): SpecialPage->run(NULL) #10 /mnt/mediawiki-piramido/includes/Wiki.php(291): SpecialPageFactory::executePath(Object(Title), Object(RequestContext)) #11 /mnt/mediawiki-piramido/includes/Wiki.php(565): MediaWiki->performRequest() #12 /mnt/mediawiki-piramido/includes/Wiki.php(458): MediaWiki->main() #13 /mnt/mediawiki-piramido/index.php(59): MediaWiki->run() #14 {main} -- Quim Gil Technical Contributor Coordinator @ Wikimedia Foundation http://www.mediawiki.org/wiki/User:Qgil

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Re: [EE] Usability interviews for The Wikipedia Adventure
by Jacob Orlowitz 06 Apr '13

06 Apr '13

Hey, thanks for the feedback everyone. Interview 1was conducted last week, and interview 2 was yesterday. In the future I'll record the dates and also try to approximate the user's educational level and technological sophistication. Steven, I'd love to talk about your EE usability structure and see what I can glean from it.

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